Superbuy helps you purchase 2nd hand items from China. Xianyu
paipai
zhuanzhuan
Superbuy will only provide you with the shopping agent service for selected third-party platforms and Superbuy is not responsible for the possible risks and legal consequences like quality issues and copyright infringement. To protect your benefits, Superbuy will inspect the product multiple times, communicate with you, and provide after-sales assistance during the procedure. If you need to purchase a product from the platform of 2nd hand items(such as Xianyu) /a third party platform that cannot be verified, extra service fee will be charged and the product is not eligible for return and exchange, and there may be problems like failure to purchase and shipping risks. For details, please refer to the feedback of our staff.
Must-knows for purchasing 2nd hand items
Service feeService fee: ¥20 / order, including quality check and 3 detailed photos
Return and exchange not supportedNo return and exchange services will be supported by Superbuy.
Superbuy shopping agent service only helps user purchase products from the Platform of 2nd hand items. We will not be responsible for the quality issues of the products.Please select the product carefully before placing order.
The seller does not provide return/exchange service for used products.
We will charge a service fee of 20 RMB for each used-item order. The service includes standard inspection, and additional 3 detailed photos for free. View details
Since such products are usually not subject to supervision of third party platform, the seller may delay the shipment / not ship the product / modify the price after receiving payment, and any risk arising therefrom shall be borne by you.
CLOSE
Purchase Service:Senior Superbuy agent will purchase the product for you after the order is placed.
Quality Inspection: Superbuy provides routine appearance inspection for free and you can choose value-added services as required at expense.
Warehousing Service:The purchased product will be shipped to the Superbuy warehouse and shopping Agent preservation period of parcels is 90 days (South China Warehouse), 90 days (Hong Kong Warehouse).
Service Fee: Charge per the number of orders
Note: Second-hand products are not eligible for return and exchange because the sellers on the platform of 2nd hand items do not provide such services.
Shipping Risk:
Sensitive Products:
We will remove sensitive products like essential oil, solutions, lubricants, and glues from your parcel so the other products can still be shipped. You will be responsible for any possible loss.
Customs Policy:
Counterfeits, large quantities of powder or liquid, electrical products, drugs, and food are restricted by the customs policy. If your parcel is confiscated by the customs, Superbuy will not be responsible for the customs clearance and any legal consequences.
Fragile Products:
Fragile products like glasses, ceramics or products with irregular shapes (car wipers, car aprons, etc.) might be damaged during the transportation. We will make sure that the product is complete when it is shipped from the Superbuy warehouse, however, if the product is damaged during the transportation, and the product is considered as a fragile product by the logistics provider, we will not be responsible for your loss.
Limited Quality Inspection: