Notice : The goods information translated by Google Translate.

    Superbuy cares about you!　

    Three Things You Should Know
    1Service ranges
    2Shopping process
    3Transportation risk
    01. Superbuy will purchase products for you from selected third-party platforms, but Superbuy will not take responsibility for the risks that come with the products.

    Superbuy will only provide you with the shopping agent service for selected third-party platforms and Superbuy is not responsible for the possible risks and legal consequences like quality issues and copyright infringement. To protect your benefits, Superbuy will inspect the product multiple times, communicate with you, and provide after-sales assistance during the procedure. If you need to purchase a product from the platform of 2nd hand items(such as Xianyu) /a third party platform that cannot be verified, extra service fee will be charged and the product is not eligible for return and exchange, and there may be problems like failure to purchase and shipping risks. For details, please refer to the feedback of our staff.

    Superbuy Expert service, you can find the product you want easily. Please visit the Superbuy Business Service if you need to purchase in bulk or would like to submit a customized purchase request.

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    Please be adviced that there is a problem regarding coupon redemption. We suggest users to amend the selling price of the item to the original price. How to claim and redeem coupons >

    • Shipping discount
    • Mobile discount
    • Web price error
    • Preferential discount
    • Negotiated with seller
    • Others
    *Please fill in the specific reasons

    Orders paid between 09:00-18:00 (BT) will be processed in 6 hours.

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    Disclaimer

    All products available for shopping agent service displayed on Superbuy are from third-party shopping platforms and not directly sold by Superbuy. Thus, Superbuy does not take liability and legal responsibility for issues caused by intellectual property rights infringement and goods copyright infringement.

    SUPERBUY 12's SHOPPING AGENTLEADING POSITION

    Covers All Chinese E-Commerce Platforms

    0 Service Fee

    Free Storage

    Enrich Logistics Routes

    7x9h Quality Customer Service

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    Popular Products RecommendationMore >

    Shopping Agent Notes

    Prohibited and limited items

    • · Cigarette, alcohol, Contraband

      Restricted items include but not limited to: Swiss army knife, kitchen knives set, kitchen knife, the paper /letter knives, gardening/knife/cut/saw, seam ripper, pure fruit/vegetable juice, lighters, wine, putty knife, cheese/western-style cheese, crabs, bamboo/wooden sword knife, knife CARDS/universal knife CARDS, ice skates, other outdoor cutting tools, magnetic components, Swiss army knife, endmill, burin, smoke cigarette label/card, vajra bell/vajra/ye-tomahawk, knife, seeds.

      Do not accept

    • · Liquid, cream or cosmetics items are quantity limited in shopping agent service.','Liquid, cream or cosmetics items are quantity limited in shopping agent service.Do not accept

    • · Chinese medicine is limited to ship by Chinese exporting goods.

    Limitation for different logistics company
    Duty-Free Air ExpressEMSUPSEUB
    A small amount of liquid- -
    Perfume- -- -- -- -
    Gas- -- -- -- -
    CDs- -
    Brands
    Medicine- -
    Health care- -
    Batteries- -- -
    Electronic products(without batteries)
    volumetric weight limitation
    Overlength charges are incurred if any side of the parcel > 122cm.
    Fees are charged based on the greater of the actual weight and the volume weight if any side of the parcel ≥ 60cm; volume weight (kg)= length (cm) × width (cm) × height (cm) /6,000; fees are charged by the actual weight if each of the three sides < 60cm.
    Parcels cannot be sent if any side > 120cm.
    Fees are charged based on the greater of the actual weight and the volume weight.
    The parcel cannot be shipped if the side length is over 60 cm.
    According to the actual weight (kg)

    After Sales Service

    Shopping Agent Process

    Note

    • Detailed Inspection

      Check product details including quantity, color, and size. View details>

    • Pack with care

    • Lower exchange loss

    CEO tips

    1. [About Customs] due to the differences of countries customs policies, some items are sensitive. So that prohibited items, limited items, limited logistics, and limited weight and volume are existed. To read more, please click【Shopping Agent Notes】

    2. [About after-sales] if you have any enquires regarding to the items, packaging, and logistics, please contact our online customer services or telephone customer services in +86-755-33085566. We will answer your question as soon as possible. To read more, please click【After Sales Service】

    3.[About items] If you choose the items because of quality is too poor, the price is too high, no time to choose or do not know how to buy and other issues, you can try expert services to solve your shopping problems.To read more, please click【Expert services】